Features and Benefits

Unlike most other telemedicine vendors who use rebranded "off the shelf" technology,

iDocsWeb was purpose built with one industry in mind- Long Term Care! Years of development and feedback from LTC professionals have sculpted the iDocsWeb platform into the treatment powerhouse it is today.

It's as easy to use as it is powerful
this is the premiere telemedicine solution for LTC

EMR Integration

One of the most valuable features of the iDocsWeb platform! Access critical patient information during the telemedicine session without the need to login to the facility EMR. Progress notes completed within the platform are automatically uploaded to the facility's EMR.

Behavioral Health

Finally, a turn-key telemedicine platform built specifically for Long Term Care Behavioral Health Providers! Initial Diagnostic, Progress Note, and Discharge form templates designed specifically for Behavioral Health encounters make charting easy!

Cloud Based / Secure

Did you know iDocsWeb is fully cloud based? We do not physically store any patient information as data security is of the utmost importance. We are also fully HIPAA compliant!

Family Member Participation

iDocsWeb believes it is important to incorporate family members in the treatment plans of their loved ones. With iDocsWeb Family Member, approved family members may be invited to participate in the telemedicine consultations. This drastically reduces panic-driven rehospitalizations.

Advanced Reporting + Analytics

iDocsWeb offers industry leading reporting and analytics. Automated reports show how, when, and why telemedicine is being utilized in your facility. Our advanced analytics are capable of capturing the outcomes of each session as well which helps operators accurately calculate ROI. Our reporting features also offer real time alerts when telemedicine requests are sent meaning your clinical staff is always in the know.

Specialist Network

iDocsWeb offers access to our ever-growing network of Specialists. At zero cost, we can even add YOUR existing Specialists into our network. PCP’s are also able to invite a specialist to join consultations. This makes patient co-management more possible than ever!

Provider Centered Features

Incorporating a patient’s existing provider is an important part of proper care. iDocsWeb incorporates the existing providers every step of the way. Attending providers, NP’s, and PA’s are all given access to the iDocsWeb platform at zero extra charge. This gives the facility multiple options to maintain continuity of care.

Using the iDocsWeb Provider application, providers are given an array of response options to match the needs of their busy lifestyles. Response options, hot transfers to associated NP/PA’s, one-touch call back requests, and more ensure your providers are given the freedoms necessary for program compliance. Did you know providers using iDocsWeb have reported a REDUCTION in time needed for assessment vs a traditional phone call? That’s the power of iDocsWeb.

In the event that an iDocsWeb provider offers treatment, the patient’s provider is automatically notified and given the treatment plan.

No Special Equipment Needed

No special hardware required! iDocsWeb was designed specifically for LTC/SNF which means it needs to work with whatever hardware is available. Facilities are not required to purchase any proprietary equipment to utilize the platform as iDocsWeb works with ANY web enabled device. Facilities commonly repurpose or multipurpose laptop charting carts meaning there you likely already own what is needed.

Billing Made Easy

As billing guidelines continue to expand for telemedicine treatment, users of iDocsWeb will be happy to learn that we offer an integrated billing solution. Patient insurance information is retrieved from the facility EMR and included on every SOAP note created in the iDocsWeb platform.

Once completed, the coded encounter notes are electronically signed and can be securely sent to a biller with a single click. We’ve made converting traditional phone calls into billable encounters easy!